Privacy Policy

Frias Realty Group (Associate Broker of Realty One Group Nest)

1. Scope of This Policy

Thank you for visiting Frias Realty Group, an Associate Broker of Realty One Group Nest (we, us, our). We value your privacy and want you to understand how we collect, use, share, and protect your personal information. This Privacy Policy applies to visitors of our website, clients, partners, and prospective clients.

If you have questions about this Policy or your personal information, please see the Contact Us section below.

2. Agreement to Terms

By using our website or Services, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.

3. Updates to This Policy

This Privacy Policy is effective as of the date noted on the site and may be updated at any time. Updates will be posted on this page. Your continued use of our website after updates constitutes your acknowledgment of the new terms.

4. Information We Collect

We may collect information you provide voluntarily and information automatically collected, including:

Personal Information: Name, email, phone number, property preferences, address, and other contact details.
Internet & Device Information: IP address, browser type, device type, and browsing activity on our site.
Professional or Transaction Information: Property inquiries, transactions, or other real estate activity.
Visual Information: Photos you provide for profiles or submissions.
Preferences & Interests: Survey responses, property interests, or other optional information.

Some information may be classified as Sensitive Personal Information (like financial or identifying documents). We use this to provide services, maintain security, and comply with legal requirements.

5. Cookies

We use cookies and similar technologies to improve your browsing experience.

Types of Cookies:

• Necessary: Essential for website functionality.
• Functional & Analytical: Help us understand website usage and improve your experience.
• Targeting/Advertising: Used to show relevant ads.

You can manage or disable cookies through your browser settings, but some features may not work properly if cookies are disabled.

6. Children’s Privacy

Our website and Services are not for users under 16. We do not knowingly collect personal information from children under 16.

7. How We Use Your Information

We may use your personal information to:

• Respond to inquiries or requests.
• Provide real estate services and information.
• Improve our website and Services.
• Send newsletters, marketing, or promotional messages (if consent is given).
• Comply with legal obligations and maintain security.

8. How We Share Your Information

Frias Realty Group operates under Realty One Group Nest. We do not market ourselves as an independent broker. We may share information with:

• Realty One Group Nest and affiliates for business operations.
• Service providers supporting website, marketing, or client management.
• Legal authorities as required by law.
• Advertising partners (if consented) for relevant marketing.

We do not sell personal information for money.

9. Your Privacy Choices

You may:

• Opt out of marketing emails or newsletters.
• Request access, correction, or deletion of your personal information.

Please contact us via the Contact Us section to exercise your rights.

10. Data Security

We use reasonable technical and organizational measures to protect your personal information. However, transmission over the internet is not fully secure. Please help protect your information by keeping your account credentials confidential.

11. Massachusetts & New Hampshire Residents

We comply with state privacy laws for users in MA and NH:

• You have rights to access, correct, or delete your personal information
• You may opt-out of targeted marketing
• We will respond to requests consistent with applicable law

12. Third-Party Links

Our website may link to third-party sites. We are not responsible for the privacy practices of external sites. Please review their privacy policies separately.

13. Contact Us

For privacy questions or to exercise your rights:

Frias Realty Group – Associate Broker of Realty One Group Nest

Phone: 978-902-1561

Email: friasteam@friasrealtygroup.com

Office Location: 1211 Osgood St, North Andover, MA 01845