Accessibility Policy

Commitment to Accessibility

Frias Realty Group, operating as an Associate Broker of Realty One Group Nest, is committed to providing an accessible website experience for all users. We strive to make our website and services usable for people with disabilities.

Important Compliance Note: Frias Realty Group must not be marketed as an independent broker. All references in this policy and on our website reflect that we operate as an Associate Broker of Realty One Group Nest.

If you experience difficulty accessing content, viewing files, or using any feature of the website, please contact us with details about the accessibility issue and the assistive technology you use. We will make reasonable efforts to provide the content you need in the format you require. Feedback and suggestions for improving accessibility are always welcome.

Web Accessibility Help

You can take the following actions to improve your web experience:

If You Are Blind or Have Low Vision

• Use screen readers such as TalkBack with Chrome or other compatible browsers
• Install accessibility extensions in Chrome
• Enable accessibility features on Chromebooks or other devices
• Adjust text, image, and video sizes using browser zoom
• Use keyboard shortcuts to navigate
• Use a text cursor to navigate and select text

If You Find a Keyboard or Mouse Difficult to Use

• Speech recognition software like Dragon® NaturallySpeaking can help you navigate web pages and services through voice commands
• Many devices also allow for keyboard shortcuts, alternative keyboards, or touch-based navigation

If You Are Deaf or Hard of Hearing

• Transcripts: Text equivalents of audio information, including spoken words and non-spoken sounds
• Captions: Visual display of a video’s audio track, including dialogue and sound effects. Captions are generally rendered visually by being superimposed over the video, which benefits people who are deaf, hard-of-hearing, or anyone who cannot hear the audio due to other circumstances (e.g., when in a noisy room). Learn how to turn video captions on and off and control caption settings.
• Volume Controls: Adjust device and media player volumes for optimal listening experience

Contact for Accessibility Issues

If you experience any accessibility challenges or have suggestions to improve our website:

Phone: 978-902-1561

Email: friasteam@friasrealtygroup.com

Office Location: 1211 Osgood St, North Andover, MA 01845

Please include:

• The specific content or feature you have difficulty accessing
• The assistive technology or device you use

We will respond promptly and provide the requested content in an accessible format wherever reasonably possible.

Commitment to Ongoing Improvement

Frias Realty Group is committed to ongoing accessibility improvements. We review and update our website features and content regularly to ensure compliance with best practices for accessible web design and inclusivity.